Smart connectors FAQs

This section includes FAQs related to the Smart connectors:

Are there any prerequisites to setting up a smart connector?

If a user completes the learning on the external provider's platform, will the completion for that item also be counted in the Fuse platform?

If a user visits the content page for an external item of content, are they marked as complete?

Can a user comment on external content?

Will content be given skills tags?

If I add content to a learning plan or topic, will the completion add up to the learning plan?

What happens if the content provider is down for any reason?

What level of IT support is required to integrate LMS and content libraries using Smart Connectors?

How do Smart Connectors differ from the traditional search connectors offered by Fuse?

How does Fuse handle ongoing updates or changes to the connected systems?

Can smart connectors unify completion data from multiple platforms into Fuse's analytics?

Do I need development resource to set up a smart connector?

Does Fuse integrate with self-built or niche LMS platforms or smaller content providers?

What happens if my organisation is already using one of the legacy search connectors and I want to switch to the equivalent smart connector for that provider?

How many smart connectors can I have?

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