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I’ve copied the code, but the widget isn’t displaying correctly. What should I do?

If the widget you’ve created in the Widget builder isn’t displaying as expected:

  • Deselect the Show widget borders checkbox when you edit and paste the code into the Custom HTML widget in Design Studio:

    Screenshot 2024-11-29 at 12.38.32.png

  • Ensure that the widget is correctly sized and that the height and width set in the Widget builder match those which are set in Design Studio. For example, if you’ve created a widget that is 6 columns wide in the Widget builder, ensure that the Custom HTML widget in Design Studio, where you are pasting the code, is also 6 columns wide.

    Screenshot 2024-11-29 at 12.45.29.png

  • Try performing a hard refresh.

  • If the issue continues, please raise a ticket with Fuse Technical Support.

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If this problem persists, please contact our support.

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