Release date | Description | Pink Fuse post |
|---|
18 November 2024 | What’s new: Reporting: Following some feedback, we've made a minor improvement to the custom content report. From now on, the text in the optional Description column of the report will no longer feature paragraphing, line breaks, or tabbing, and instead content descriptions shown in the report will appear in one block of text regardless of how it was formatted on the platform, greatly improving the overall readability and decreasing the length of the report.
What’s been fixed: Search: Ordinarily, when a user searches in Fuse, all content that matches their query is returned, including videos with transcripts that contain the keywords or phrases from the query; however, some users noticed when searching that videos with matching transcripts were not appearing in search results even though they contained the keyword or phrase that was searched for. This has now been fixed, and matching videos are once again returned successfully.
| For more details, see this post. |
5 November 2024 | What’s new: Reporting: Custom content report: You can now create custom content reports on the Reporting screen. This custom report allows you to generate a list of content on the platform and includes lots of useful data such as each item's title, ID, type, creation date, engagement metrics (including the number of likes, views, shares, and comments), and the communities and topics to which it belongs.
We’ve moved the new reporting screen out of beta: We've moved our new Reporting screen out of beta, and as part of this, we’ve: Changed the name of the Reporting (Beta) screen to just Reporting
Changed the label of our old reporting screen from Reporting to Reporting (Legacy) to differentiate between the older and newer reporting functionality
We've renamed the old Reporting permission in the Admin groups screen to Reporting (Legacy)
We've renamed the Reporting (Beta) permission in the Admin groups screen to Reporting
API: We've released a new version of our API, v5.0, along with some security enhancements. When using previous versions of the API, you are required to obtain an authentication token to make use of the APIs. From v5.0 onwards, we've introduced rotating tokens, which automatically expire and renew at regular intervals, meaning that you must obtain the latest token in order to authenticate successfully. This is done using the POST/session endpoint.
Improved transcription messaging: We've made improvements to error messages displayed during the transcription process to ensure they are clear and informative, in particular for auto-transcriptions during uploads and when manually triggering transcriptions for existing videos on the platform.
| For more details, see this post. |
8 October 2024 | What’s new: Video transcriptions: We’ve released our new Convert audio to text functionality in the Edit content screen. From now on, when editing a video, you'll see a Select video language dropdown that enables you to quickly and easily transcribe the video in a multitude of different languages. Simply select a language from the dropdown, click Convert, and the video is transcribed!
What’s been fixed: Copy topics: In the previous release, we fixed an issue related to the copy topics functionality. After this fix was rolled out, we found that the following two issues had arisen as a result of the fix, which have now been resolved:
The progress spinner continually loaded even though the selected topic was copied across successfully.
Some uploaded files that were copied across with a topic (such as DOCX, XLSX, PPTX files) were not being displayed correctly. When users tried to open them by clicking the thumbnail in the topic, the file would download to the user's computer instead.
Custom topic report: In the previous release, we rolled out our new custom topic report. Unfortunately, we had to roll it back for customers on the Dublin stack due to a minor issue. We are happy to announce that this has now been resolved and the custom topic report is available to all customers on the Dublin stack.
Search: Occasionally, if an item of content had HTML and CSS in the description, some of the tags would show up on the search results card. This would also occur for articles that didn't have a description, and instead the tags would appear in place of a description on the results card.
| For more details, see this post. |
5 September 2024 | What’s new: You can now create custom topic reports in the Custom reports section of the Reporting (Beta) screen, which can be used to keep track of topic completions. As with all other custom reports, you can schedule and share it with other users on the platform, and you can refine and narrow the data in the report using filters.
What’s been fixed: Some admins found that when they tried to copy a topic from one community to another on the Copy topics screen, the screen would continually load and the topic would not get copied across. This has now been fixed, and topics can once again be copied successfully from one community to another.
| For more details, see this post. |
14 August 2024 | What’s new: Search: We've completed the process of removing indexing from the platform. Over the last few releases, we've been busy upgrading the search so that newly created items, including content, users, learning plans, and topics, no longer need to be indexed, meaning they'll appear in searches immediately. We've done this not only for Fuse's main search, but also for the smaller search bars on various different pages and widgets so that you can find new content right away, as soon as it is created. As part of this work, we've also added IDs to items in drop-downs of micros search bars, making it easier for you to identify and differentiate items while searching for them, especially if they have the same or similar titles.
What's been fixed: Knowledge intelligence thumbnails: Some users found that thumbnails for content, including videos, uploaded files, articles, and external links, were blurry. This was due to an issue with our search API and only impacted clients using our beta knowledge intelligence feed. This has been fixed, which means the thumbnails are now showing clearly again ready for launch alongside the widget builder.
Comments: In some cases, Fuse would show the wrong user's name next to a comment, specifically on the custom Join the Conversation widget. This has now been fixed, and the correct users are shown in comments under items of content.
| For more details, see this post. |
24 July 2024 | What’s new: What's been fixed: | For more details, see this post. |
11 July 2024 | What’s new: New custom event report: You can now create custom Event reports in the Reporting screen, which can be used to keep track of events and event attendance, and includes lots of useful data, such as each attendee's user ID and event status, the name and ID of the event, and the ID of the occurrence the user is attending/has attended.
| For more details, see this post. |
27 June 2024 | What’s new: We've moved to a new auto-transcription provider, which allows for vastly improved performance and more accurate auto-transcriptions. Going forward, Fuse will auto-transcribe an uploaded video as long as it's in one of our supported languages and is 60 seconds or longer in duration.
What’s been fixed: Some users found that when they edited or created an audience and tried to save it, the page would timeout. We've made some stability improvements so that this no longer happens.
If a community had HTML and CSS in its description, the tags would show in the description when the community was returned in search results. This has now been fixed, meaning HTML and CSS is no longer shown on community search result cards.
| For more details, see this post. |
30 May 2024 | What is new: Reporting You can now filter the custom learning plan report by User assignment status.
To improve clarity, we've renamed the Completed date column in both the quick and custom learning plan reports to Last completed date.
To make it easier to identify when a user is unassigned, in the User assignment status column of quick and custom learning plan reports, unassigned users are now shown as Not assigned instead of NULL.
We've removed the Start date column from both quick and custom learning plan reports to make the report easier to understand, particularly when unassigned users have completed content items outside of learning plans. From now on, you'll only see Availability date.
Going forward, quick and custom learning plan reports will look at each user's completion percentage instead of their start date. This makes it easier to see when users have completed learning plans, especially when they have completed all the content without clicking the Start button on the learning plan.
| For more details, see this post. |
7 May 2024 | What is new: Reporting Micro-search improvements We've significantly decreased the time it takes for new content to appear in micro-search results across the platform
Community and content IDs are now included in micro-search results alongside titles to help you easily identify and differentiate them
In-product guides (Admins only) What has been fixed: Learning plans Reporting Some filtered custom user reports were returning no data
Some users were unable to use the "Download latest" button in the "Shared with me" tab
We have tweaked the sorting and filtering functionality on the Reporting (Beta) homepage so that they work better together
| For more details, see this post. |
17 April 2024 | What has been fixed: Transcriptions Thumbnails What is new: Mobile app Video transcoding Universal Analytics | For more details, see this post. |
27 March 2024 | Reporting (Beta) You can now share custom reports with other users
We've added the All reports tab to the Reporting (Beta) screen, which enables site admins to see reports that have been generated across their platform
We've added the Shared with me tab to the Reporting (Beta) screen, which enables users to see which reports have been shared with them
We've added a new, permanent admin group to the Admin groups screen, which can be used to grant or revoke access to shared reports
We've added a "User assignment status" column to custom learning plan reports to help you identify how each user was assigned
| For more details, see this post. |
4 March 2024 | Video transcriptions Events Notifications Learning plans Mobile app | For more details, see this post. |
31 January 2024 | Reporting As part of the creation process, you can now schedule custom reports so that they are generated automatically at regular intervals
You can now edit custom reports
We've added some additional filters to custom reports to help you further refine them
You can now see all the previous versions of a custom report you've created in the My reports tab, instead of only the last three versions
Fuse privacy policy Search In-product guides | For more details, see this post. |
