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LinkedIn Learning search connector

The LinkedIn Learning connector surfaces LinkedIn Learning content in Fuse search results, including learning pathways (labelled as 'Learning Plans' in Fuse), courses and videos. All LinkedIn Learning content features a LinkedIn logo to help differentiate it from natively produced Fuse content, such as articles, links and questions, or files uploaded to Fuse. When you click on an item of LinkedIn Learning content in Fuse search results, a new browser tab opens and you are taken to the original content in LinkedIn Learning. 

Please take note of the following before using this connector: 

  • LinkedIn Learning content surfaced through this connector is only accessible in Fuse search results. This means it cannot be opened within Fuse and cannot be added to topics, learning plans or communities. However, you can manually add URLs of LinkedIn Learning content items to Fuse external links, which can then be added to learning plans and topics. For more information see Can I add LinkedIn Learning content to topics and learning plans using a link?.

  • LinkedIn Learning content surfaced in Fuse search results automatically synchronises with LinkedIn Learning, which means it is always up to date. 

  • Users must have a valid LinkedIn Learning licence to view the content in LinkedIn Learning.

  • Social information such as views, comments, likes and shares only apply to Fuse content, and so, are not available for LinkedIn Learning content.

Prerequisites steps

Before users can see LinkedIn Learning content in Fuse search results, your Fuse admin must raise a LinkedIn Learning Connector Request ticket with Support, so that the integration can be configured. See the steps below for how to do this.

The ticket must include:

  • Client ID: Your LinkedIn Learning client ID, generated in LinkedIn Learning.

  • Client secret: Your LinkedIn Learning client secret, generated in LinkedIn Learning.

  • Community ID: By default, all Fuse users will see LinkedIn Learning content in search results. However, you can control which users can see LinkedIn Learning content in search results, by specifying a community ID. Any user who is a member of this community will see LinkedIn Learning content in Fuse search results, and any user who is not, will be unable to see the content. 

1. Set up a LinkedIn Learning community

In order to control which users see LinkedIn Learning content, you must set up a community and add users with LinkedIn Learning licenses to it. Only members of this community will see LinkedIn Learning content in Fuse search results. Any users outside the community will be unable to see it. The community can contain Fuse content or it can be completely empty, and it can be any type, including open, protected, private or public.

The community serves only to determine which users see content from LinkedIn Learning in search results. The LinkedIn Learning content does not exist within the community itself.

If you do not want to create a new community specifically for this purpose, you can use one that already exists in Fuse.

2. Generate a client ID and client secret

If you do not have a client ID and secret, you can generate them in LinkedIn Learning. For information on how to do this, see this page in LinkedIn's official documentation

3. Raise a ticket with Support

To raise a LinkedIn Learning integration ticket with the Fuse Support team: 

  1. Log in to the Fuse Support portal

  2. On the top menu, click Raise a Support Request

  3. Click LinkedIn Learning Connector Request
    The new request screen opens, where you must enter your organisation's LinkedIn Learning client ID, client secret, and the ID of the community containing members with access to LinkedIn Learning content. 

  4. In the Summary field, enter a brief summary of your request.

  5. In the LinkedIn Client ID field, enter your LinkedIn Learning client ID, as generated in LinkedIn Learning.

  6. In the LinkedIn Client Secret field, enter your LinkedIn learning secret, as generated in LinkedIn Learning.

  7. In the LinkedIn community ID field, enter the ID of the community you have set up. This is the community that controls which users see LinkedIn learning content in Fuse search results.

  8. In the Description field, enter a short description of your request.

  9. In the Fuse instance field, enter the URL of your Fuse instance ([companyname].fuseuniversal.com).

  10. When you have populated the required fields, click Send.
    The ticket is created and the Fuse Support team will configure the integration. You can track the progress of your ticket in the My Requests screen. 

Searching for LinkedIn Learning content in Fuse

Once the integration has been set up, members of the community specified in the prerequisite steps will see LinkedIn Learning content in search results. Search results from Fuse and LinkedIn Learning are aggregated and sorted in order of relevance to your search query. Content is clearly labelled, so you can easily differentiate LinkedIn Learning content from Fuse content. You can also filter the search results by source, so that you only see Fuse content or LinkedIn Learning content exclusively.

Filtering LinkedIn Learning content in Fuse search results

When searching for LinkedIn learning content, you can apply facets to narrow down the search results. You can select the LinkedIn Learning option under the Source filter, so that only LinkedIn Learning content items are returned, as well as filter the content by Type, Skill level, Topic, and Subject. 

When you select the LinkedIn Learning facet, the following facets can be applied: 

Facet

Description

Source

Allows you to filter courses, learning pathways (labeled as 'Learning Plans' in Fuse), and videos by source. If the LinkedIn Learning connector is enabled, you can filter to show content sourced from:

  • LinkedIn Learning

  • Fuse

Type

Filter the list of LinkedIn Learning content by type, including learning pathways (known as 'Learning Plans' in Fuse), courses, and videos.

Skill Level

The skill level of the LinkedIn Learning content. For example, if you are looking for courses that are advanced level, select the Advanced option to only show advanced courses. 

The following options can be selected:

  • Beginner

  • Intermediate

  • Advanced

The Skill Level facet only applies to 3rd party content surfaced using connectors. You cannot filter natively produced Fuse content (articles, links, questions and uploaded files) by subject. Selecting a value from the Skill Level facet automatically removes natively produced Fuse content from the results. 

Example: There are 8 content items returned in the search results, 4 of which are 3rd party in origin, and 4 of which are natively produced in Fuse. If you apply the Skill Level facet, the 4 items of Fuse content will be removed from the search results automatically.

Subject

The relevant subject area of the LinkedIn Learning content. This is high-level classification. Subjects in LinkedIn Learning typically contain several topics. For example, the Business Analysis and Strategy subject might include content that falls under the following topics: Business Analysis, Business Intelligence, Crisis Management, Data Analysis, and so on. 

The Subject facet only applies to 3rd party content surfaced using connectors. You cannot filter natively produced Fuse content (articles, links, questions and uploaded files) by subject. Selecting a value from the Subject facet automatically removes natively produced Fuse content from the results. 

Example: There are 8 content items returned in the search results, 4 of which are 3rd party in origin, and 4 of which are natively produced in Fuse. If you apply the Subject facet, the 4 items of Fuse content will be removed from the search results automatically.

Topic

The topic the LinkedIn Learning content comes under. Any available topics will be listed under the Topic filter. For example, the items of content might be related to a topic called Programming Languages. Selecting this topic narrows down the list of LinkedIn Learning content to only show content related to programming languages.  

The Topic facet only applies to 3rd party content surfaced using connectors. You cannot filter natively produced Fuse content (articles, links, questions and uploaded files) by topic. Selecting a value from the Topic facet automatically removes natively produced Fuse content from the results. 

Example: There are 8 content items returned in the search results, 4 of which are 3rd party in origin, and 4 of which are natively produced in Fuse. If you apply the Topic facet, the 4 items of Fuse content will be removed from the search results automatically.

The concept of a topic in LinkedIn Learning is distinctly different from a Fuse topic

Managing user visibility

You can manage which users see LinkedIn Learning content, by adding or removing users from the community specified in the prerequisite steps above. For information on how to add and remove users from communities in Fuse, see Managing community members.

It may take a few minutes for community membership changes to take effect.

Tracking completion data

Completion data for LinkedIn Learning content is not available in Fuse.

For information on how your organisation's LinkedIn Learning data is is handled, see LinkedIn Learning connector FAQs.

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