SCORM troubleshooting guide

This section contains common SCORM course issues you might encounter and ways to fix them.

This section includes the following:

SCORM course loads a blank screen

Issues with remote files in SCORM courses

SCORM course is showing as a zip file

Debug mode

Issues with suspend data in SCORM courses

SCORM course does not mark as complete or is incorrect

SCORM course is marking itself as complete every time it is opened

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.