Some SCORM courses automatically go into debug mode when there is an error. Currently, we do not support debug mode in Fuse, however, you can use SCORM Cloud to debug a SCORM course instead. If you choose to do this, you must debug elsewhere and upload it to Fuse again, once the issue is resolved.

When submitting a ticket with Support, to help speed up the process, please include the following information: 

  • A clear description of the issue.

  • The steps you have taken to resolve the issue.

  • Confirmation that the issue does not relate to remote hosting, suspend data
    or debug mode.