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AI readiness checklist: making your documents AI-friendly

When preparing new documents and auditing and editing existing legacy documents for use with Fuse’s Ask AI feature, please refer to the following checklist so that you get the best AI-generated answers from them.

It is highly recommended that you download or share these individual checklists with others in your organisation who are responsible for creating, auditing and updating content in the communities you have chosen to use with Fuse’s Ask AI feature to ensure they format the content correctly and therefore get the best results. For the complete list of AI readiness checklists, see Creating content for use with AI: readiness checklist.

Category

What to do

Metadata

  • Fill in Title, Author, Keywords in File > Info

Structure with headings

  • Use built-in heading styles (Heading 1, Heading 2, Heading 3) for titles and sections
  • Don’t manually bold text to fake headings

Logical hierarchy

  • Start with Heading 1 → Heading 2 → Heading 3, in order
  • Avoid skipping heading levels

Paragraph formatting

  • Use actual paragraphs, not hard line breaks
  • Avoid pressing Enter multiple times

Fonts & styles

  • Use “Normal” style for body text
  • Avoid WordArt or decorative styles

Lists

  • Use Word’s bullet/number list tools (not manual typing of “-” or “1.”)
  • Maintain indentation

Tables

  • Use Word’s built-in table tool
  • Include header rows

Images

  • Add alt text and captions to all images
  • Use Word’s link tool (Insert > Link)
  • Avoid plain-text URLs

Language settings

  • Set the document’s language: Review > Language > Set Proofing Language

Page layout

  • Use actual page breaks, not repeated Enter or Space keys

Clean layout

  • Avoid floating text boxes, columns, WordArt, or sidebars
  • Keep layout simple

PDF export settings

  • If exporting to PDF, use “Save as PDF” with accessibility tags enabled
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