I've uploaded a PDF but Fuse's AI doesn't use it to generate answers. Why?

In the case of PDFs, please ensure that when the original source file, such as a Word document or PowerPoint, is converted to a PDF, it is done so using a method which retains the tags so that it can still be searched. For more information on how to create PDFs for use with Fuse’s AI Answers feature, see AI readiness checklist: making your PDFs AI-friendly.