Why is an answer being returned that is incorrect or not relevant to the quoted source content?

It is recommended that you check the wording of the question in case it is not specific enough to prompt the AI-generated answer. Sometimes simply rephrasing a question can result in a better answer. If rephrasing the query does not provide an improved answer, please check the source content for formatting issues. For more information on how to format content for use with AI Answers, see Creating content for use with AI: readiness checklist.

It is also recommended that you check with your site admin that the content being referenced is part of an AI-searchable community and that you are a member of that community, as this is required in order for you to see AI-generated answers.