Filtering mobile search results

This section includes information about the new Fuse search. If you are currently using Fuse's legacy search, see Legacy search.

Filters can be applied to search results on the mobile app, to refine them and make them more relevant. The Filter popup allows you to filter by item type, so that the results only display certain items, as well as sort by popularity, recency and relevancy.

For information on how to apply filters in the browser version of Fuse, see Filtering search results.

To access the search filters, tap the Filters dropdown above the search results.

Filtering by type

The Type list in the Filter dropdown contains a list of item types. Selecting one or more types automatically filters the search results to only display those types. For example, if you select the Articles checkbox, the results filter down to only show articles that match your search query.

To filter search results by type:

Expand the Type option in the Filters dropdown, to reveal a list of available item types.
A list of types appears.
Select one or more item types.

The search results are filtered to only show the selected item types.
To clear a currently selected filter option, you can:
- Deselect the checkbox next to it in the Filters dropdown.
- Tap the x next to the selected option above the search results.

Available types

The following filters are available in the Type list:

For detailed information about each of the available facets, see the Facets section below.

Filter option	Description	Available facets
Articles	Allows you to filter the search results to show articles. If a video is embedded in an article, Fuse search does not count the duration of that video, only the read time (word count) of the article. The embedded video and the transcript for that video does not influence the article's read time. This also means that a "Duration" filter is not available for that article when searching.	The following facets can be applied to articles in search results: Tags Community Author Read Time Recency
Communities	Allows you to filter the search results to show communities.	The following facets can be applied to communities in search results: Recency
Courses	Allows you to filter the search results to show courses/SCORM courses.	The following facets can be applied to courses in search results: Tags Community Author Recency
Events	Allows you to filter the search results to show events.	The following facets can be applied to events in search results: Community Event Host Location Tags
Files	Allows you to filter the search results to show files, such as documents, spreadsheets, presentations, and PDFs.	The following facets can be applied to files in search results: File type Community Author Recency
Learning Plans	Allows you to filter the search results to show learning plans.	The following facets can be applied to learning plans in search results: Community Recency
Links	Allows you to filter the search results to show external links.	The following facets can be applied to links in search results: Tags Community Author Recency
People	Allows you to filter the search results to show Fuse users.
Questions	Allows you to filter the search results to show questions.	The following facets can be applied to questions in search results: Community Author Recency Tags
Topics	Allows you to filter the search results to show topics.	The following facets can be applied to topics in search results: Community Recency
Videos	Allows you to filter the search results to show videos. If a video is embedded in an article, Fuse search does not count the duration of that video, only the read time (word count) of the article. The embedded video and the transcript for that video does not influence the article's read time. This also means that a "Duration" filter is not available for that article when searching.	The following facets can be applied to videos in search results: Tags Community Author Duration Recency

When you filter the search results to show a particular item type, you can apply facets to further refine the results. For example, if you select the Videos filter, you might want to apply the Duration facet so that the search results only return videos of a certain duration. Selecting the < 5mins option means that only videos with a duration of 5 minutes or less are returned.

The following facets are available:

Facet	Description
File Type	Allows you to filter the files returned in search results by specific file type. For a list of supported formats, see Supported formats.
Recency	Allows you to filter articles, courses, events, files, learning plans, communities, links, questions, topics, and videos by how recently they were created or updated. Content that has been recently updated is always ranked higher in search results.
Community	Allows you to filter by community. For example, if there is a community in the list called 'Fire Safety', you might select this option so that only content from this community is shown.
Author	Allows you to filter articles, courses, files, links, questions, and videos by author.
Event Host	Allows you to filter events by host. For example, if you select 'Julia Miller', only events hosted by this user are shown. The Event Host facet only appears if the search results contain events with upcoming occurrences. It cannot be selected if the search results only contain past events.
Location	Allows you to filter events by location. This might be a physical location or a link to a virtual meeting room, such as Google Hangouts, Zoom or Microsoft Teams. If you select a particular location, only events taking place at that location are shown. The Location facet only appears if the search results contain events with upcoming occurrences. It cannot be selected if the search results only contain past events.
Tags	Allows you to filter by tags that have been added to the content. For example, a 'policy' tag may have been added to the content manually by the author, or automatically through the Knowledge Intelligence engine. If you select this tag, only content with this tag is displayed in the search results.
Duration	Allows you to filter videos by duration. For example, you might want to filter the results to only show videos with a duration of 5 minutes or less. The following options are available: < 5 min: Videos that have a duration of 5 minutes or less. 5-15 min: Videos that have a duration ranging between 5-15 minutes. 15-30 min: Videos that have a duration ranging between 15-30 minutes. >30 min: Videos that have a duration of 30 minutes or more. If a video is embedded in an article, Fuse search does not count the duration of that video, only the read time (word count) of the article. The embedded video and the transcript for that video does not influence the article's read time. This also means that a "Duration" filter is not available for that article when searching.
Read time	Allows you to filter articles and questions by how long it takes to read them. For example, you might want to filter the results to only show articles that have a read time of 30 mins or more. The following options are available: < 5 min: Articles or questions that have a reading time of 5 minutes or less. 5-15 min: Articles or questions that have a reading time ranging from 5-15 minutes. 15-30 min:Articles or questions that have a reading time ranging from 15-30 minutes. >30 min: Articles or questions that have a reading time of 30 minutes or more.

Sorting by relevance, recency and popularity

You can filter the search results by relevancy, popularity, and recency.

The following options can be selected:

Filter option	Description
Relevancy	Sorts the search results to show the most relevant items, based on the search query you have entered and the facets/filters you have applied to the results.
Recency	Sorts the items in search results based on how recently they were updated.The most recently updated items appear at the top of the search results. If an item has never been updated, the 'updated at' date will be the same as the 'created at' date.
Popularity	Sorts the items based on how many likes, views, comments and shares they have received. The most popular items appear at the top of the search results.