What happens if my organisation is already using one of the legacy search connectors and I want to switch to the equivalent smart connector for that provider?

In this case, the legacy search connector is disabled first, and the smart connector is then switched on to avoid duplicate search results. You will be asked to remove any existing legacy links to external content and curate new ones using the smart connector in order to ensure completion is tracked between the Fuse platform and your chosen external provider.

If you are currently using one of our legacy search connectors and you would like to switch over to an equivalent smart connector, please speak to your Customer Success Consultant (CSC).