Breadcrumbs

Deleting a user's data from Fuse

Once you have deactivated a user, you may want to delete them from Fuse permanently, along with their personal data.

WARNING: Once a user’s data has been deleted from Fuse it cannot be restored. If you want to prevent a user from accessing their account but don’t want to permanently delete them, you can deactivate them instead.

To delete a user’s data from Fuse:

  1. On the Manage users screen, locate the user you want to delete.

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  2. Ensure that the Active toggle is switched to the left, so that the user is deactivated.

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  3. Click the x on the right-hand side of the user.

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  4. In the warning popup, click OK.

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    The user and their data are permanently deleted from Fuse and their entry is replaced with a ‘removed user’ entry.

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