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After importing completions for a particular user, why does the Learning plans report show them as 100% complete but also as "Not started"?

This can happen if a user manages to view/complete 100% of the content outside of the learning plan or an import is used to update the user’s view count/completions for the items of content in that learning plan. This will not impact users who have recurrent learning plans, as in this case, their reset and expiry status is recorded when the user gets to 100%.

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