Filtering in Universal Analytics
Each tab in the Universal Analytics dashboard (with the exception of the Active Users tab) contains a series of filters, which allow you to narrow down the charts, graphs and insights, as well as reports.
Example:
You might filter the charts, graphs, and reports in the One-to-one tab, so that they only show one-to-one data from a specific date range.
There are three types of filter in Universal Analytics:
| Filter Type | Description |
|---|---|
| Filters that exist in multiple tabs on the dashboard. | |
Filters that only exist in a particular tab. For example, the SURVEY filter is only used to add and remove surveys from the insights and reports in the Surveys tab. | |
Custom organisation-specific filters, created by the Fuse team during the customer on-boarding process. During on-boarding, Fuse allows customers to choose a maximum of 3 custom filters which appear across all relevant tabs. Example: An organisation might want to have a Department filter, which allows them to add and remove different departments from insights and reports. |