Are there any limitations, e.g., on special characters in searches?

Special characters

Only certain special characters are supported when searching in Fuse. Some special characters are automatically removed from search queries for security reasons. 

The following special characters are supported when searching in Fuse: 

• “
• ”
• (
• )
• ~
• <
• >
• :
• *
• ?
• &

Email addresses

By default, we have toggled off the ability for our search engine to return users based on email addresses. This means that when you search using an email address, matching content is returned if that email address features in the body, but any matching users with that email address are not. If you'd like to have this toggled back on, please contact your Customer Success Consultant (CSC).