On this page: What is Lyra? | Explore Lyra
What is Lyra?
Lyra is Fuse's AI coaching feature. It allows your organisation to deploy AI-powered coaches, conversational agents that support employees across learning, onboarding, performance, and knowledge retrieval use cases.
Each coach has its own persona, knowledge base, and scope. You can create multiple coaches for different purposes. For example, a compliance coach, an onboarding coach for new joiners, or a sales coaching agent that helps reps practise discovery calls. Coaches draw on the content and documents you provide to give grounded, contextual responses rather than generic AI answers.
Lyra is accessed by end users through the Fuse platform. As an admin, you configure coaches, manage their knowledge bases, and control which users have access to which coaches.
Explore Lyra
Use the pages below to learn how to set up, manage, and get the most out of Lyra coaches.
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How to create a new coach step by step, and how end users access coaches via the side navigation |
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Configuring agent name, purpose, description, personality, icebreaker messages, and supported languages |
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What content Lyra can connect to, supported file types, how semantic search works, and using Fuse learning content as a knowledge source |
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Available AI models, how to choose one, and understanding Lyra usage analytics |
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Admin best practices, terminology glossary, and frequently asked questions |