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    Fuse Wiki
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    • Overview
        Globalisation
        • Supported languages
        • Time zones
      • Exporting raw content data from Fuse
      • Cookies
        • What is the purpose of the cookies set at login?
        • What cookie data is collected, and is it aggregated?
      • Fuse: web vs mobile app
      • Fuse minimum requirements
        • Client-side security requirements
        • Whitelisted domains
        • Whitelisted IP addresses
        • Supported formats
          • Thumbnail sizes
      Fuse 4
        Navigation in Fuse 4
          Create
          • Creating a question in Fuse 4
          • Creating an article in Fuse 4
          • Creating a link in Fuse 4
          • Uploading content in Fuse 4
          • Screen Recorder in Fuse 4
            • Installing the Screen Recorder in Fuse 4
            • Launching the Screen Recorder in Fuse 4
            • Recording a video and uploading it in Fuse 4
            • Importing videos to the Screen Recorder in Fuse 4
            • Recorder troubleshooting guide (Fuse 4)
              • Why have I received a security error after upgrading the Screen Recorder? (Fuse 4)
              • Screen Recorder fails to update to latest version when launching (Fuse 4)
              • How do I find the Screen Recorder .log file? (Fuse 4)
              • Why is the audio distorted when I use Apple AirPods with the Screen Recorder? (Fuse 4)
              • I am unable to record and save longer videos when using the Screen Recorder (Fuse 4)
          You
          • Accessing your evidence portfolio in Fuse 4
        • History
        • Saved
        • Notifications
        • Feed
        • Topics (Fuse 4)
        • Communities (Fuse 4)
        • Learning plans (Fuse 4)
        • Events (Fuse 4)
        • My team
        • Logging out of Fuse 4
      Fuse Learn
        Learning plans
          Viewing a learning plan
            Viewing a learning plan in the browser
              Team Progress dashboard
              • Accessing the Team Progress dashboard
              • Status categories in the Team Progress dashboard
              • Notifying reportees in the Team Progress dashboard
              • Team Progress dashboard FAQs
                • Who can access to the Team Progress dashboard?
                • What do each of the categories mean in the Team Progress dashboard?
                • Why can't I see the Team Progress dashboard?
          • Viewing a learning plan on the mobile app
        • Creating a learning plan
        • Recurrent learning
            Recurrent learning FAQs
            • How are existing learning plans, created prior to recurrent learning, affected?
            • How are users affected if a recurrent learning plan is altered?
            • Can I track completions for recurrent learning plans?
            • Is there anything I should avoid when creating recurrent learning plans?
            • If a user completes a recurrent learning plan after becoming overdue, does the original deadline apply?
            • What happens if users are removed from a recurrent learning plan?
            • How are recurrent learning plans displayed on widgets?
            • How do I ensure formal assessments in recurrent learning plans reset with all the other content?
            • Can managers turn off their recurrent learning notifications?
            • Can I set specific calendar dates, such as deadline dates, when creating recurrent learning plans?
            • What happens to a user's recurrent learning plan completions if they are deactivated and then reactivated again?
          Editing a learning plan
          • What happens when a user misses a deadline for a learning plan?
          • Can I change the deadline for a specific user assigned to a learning plan?
        • Downloading a learning plan
        • Moving a learning plan from one community to another
        • How is learning plan progress calculated?
        • Learning plan notifications and what triggers them
        • Learning plans FAQs
          • Can I archive a learning plan?
          • I have assigned a learning plan to a user, but Fuse says the user already missed the deadline. Why?
          • What happens if I change the deadline for a learning plan?
          • What happens to the deadline if I add content to an existing learning plan?
          • Users receive learning plan overdue reminders, but they have completed a learning plan. Why?
          • Can you create learning plans in the mobile app?
          • Can you create multiple learning plans with the same name in a community?
          • Can you restrict access to a learning plan within a community? 
          • If a learning plan is assigned by a manager, does it appear on the “My Learning Plans” screen with a deadline?
          • Is it possible to version learning plans?
          • Why do comprehension assessments need to be allocated to individual items of content?
          • What happens if a user comments on content in a topic via a learning plan, if the content sits in a community they do not have access to? 
          • When I disable promotional content for a learning plan, why does it automatically re-enable?
          • Can a learning plan expire more than once?
          • What happens if I remove content or a topic from a community that is still in a topic or learning plan?
          • Why is a user’s learning plan status “Completed” but their score is below 100%?
          • What if a learning plan is assigned to a user after the deadline has passed?
          • How can I monitor and report on learning plan completions?
        Events
        • Events homepage
        • Event notifications and what triggers them
        • Events FAQs
          • Can I change the owner of an event?
          • Can I cancel an event?
          • What happens to users on a waitlist if the event capacity changes?
          • What date and time formats are acceptable when importing an event into Fuse?
          • Why can't I import users into an event via CSV on the Events screen?
          • How can I use events for online training?
        Coaching
        • Survey
        • Observation
        • One-to-one
          • Starting a one-to-one
          • Scheduling a one-to-one
          • Viewing a current one-to-one
          • Viewing goals and commitments
        Assessments
          Comprehension assessments
          • Signing off or reopening comprehension questions
          • Creating comprehension assessments
          Diagnostic assessments
          • Creating a diagnostic assessment
          Informal assessments
          • Creating an informal assessment
          Formal assessments
          • Creating a formal assessment
        • Deleting an assessment from a topic
        SCORM courses
        • Starting a SCORM course
        • Uploading a SCORM course to Fuse
        • Editing a SCORM course in Fuse
        • SCORM course certificates
        • Resetting SCORM progress
        • Importing SCORM completion data to Fuse
        • Importing SCORM completions for users
        • SCORM completion records
        • SCORM troubleshooting guide
          • SCORM course loads a blank screen
          • Issues with remote files in SCORM courses
          • SCORM course is showing as a zip file
          • Debug mode
          • Issues with suspend data in SCORM courses
          • SCORM course does not mark as complete or is incorrect
          • SCORM course is marking itself as complete every time it is opened
        • SCORM design best practices
        • SCORM Course FAQs
          • Why does my SCORM course display different statuses? 
          • How do I import legacy SCORM data to Fuse?
          • Can I add SCORM courses to public communities?
      Fuse Knowledge
        Fuse Create
        • Content in Fuse
        • Creating content
            Creating an article, question or external link
            • Posting a question
            • Posting a link
            • Posting an article
          • Uploading content
          • Screen Recorder
            • Installing the Screen Recorder
            • Launching the Screen Recorder
            • Recording a video and uploading it to Fuse
            • Importing videos to the Screen Recorder
            • Screen Recorder troubleshooting guide
              • Screen Recorder fails to update to latest version when launching
              • Why have I received a security error after upgrading the Screen Recorder?
              • How do I find the Screen Recorder .log file?
              • Why is the audio distorted when I use Apple AirPods with the Screen Recorder?
              • I am unable to record and save longer videos when using the Screen Recorder
          • Embedding external content (e.g. Google files) in Fuse articles
          • Embedding videos in articles
          • Posting a Google Doc to Fuse as an external link
          • Creating accessible content within Fuse
            • Content accessibility
            • Using Fuse tools for content creation
            • SCORM Accessibility
            • Making content accessible in the flow
            • Improving content discoverability in search results
          Viewing content
          • Content homepage
          • Comments and mentions
            • Editing a comment
            • Liking a comment
            • Reporting a comment
            • Deleting a comment
            • Disabling comments on an item of content
          • Downloading content
          • Using the document viewer
              New document viewer
                New document viewer FAQs
                • Why is my PowerPoint formatting broken in the new document viewer?
                • Why can’t I see my Word, PowerPoint, or Excel file in the new document viewer?
                • Why do I see "Unexpected server error" when trying to view a PDF?  
            • Legacy document viewer
            • Replacing older Microsoft files with Open XML versions 
          • Universal Content
          • Featured content
          Editing content
          • Deleting content
          • Adding transcripts to videos
            • Automatically generated transcriptions
            • Uploading your own transcripts
            • Editing a transcript
            • Deleting a transcript
            • Showing subtitles while playing a video
            • Using the "Jump to" tab
            • Translating transcripts
            • Transcription FAQs
              • Does Fuse automatically transcribe a video if the audio contains no speech?
              • I have automatic transcriptions turned off in my platform and instead upload SRT files to videos manually. Does Fuse still search through the transcripts I've uploaded?
              • An automatically generated transcription contains errors, such as incorrect text or sections of text appearing at the wrong time stamps. How do I correct this?
          • Changing content ownership
          Scheduled posting
            Scheduled posting FAQs
            • How many scheduled posts can be created for each content item?
            • Can you create scheduled posts for different time zones?
        • Reporting an item of content
        • Topics
          • Creating a new topic
          • Topics FAQs
            • Can I create multiple topics with the same name in a community?
            Editing a topic
              Assessment settings
              • Informal assessment settings
              • Comprehension assessment settings
              • Diagnostic assessment settings
              • Revision question settings
              • Formal assessment settings
              • Survey assessment settings
            • Adding content to a topic
            • Topic settings
            • Adding questions to the question pool in assessments
            • Adding a survey to a topic
            • Viewing assessment results
          • Topics screen
          Content FAQs
          • What is the core font used for text in Fuse content? 
          • Can I hide or remove the 'Views' tab under items of content so that other users cannot see who has viewed the content?
          • Can I post multiple items of content with the same name in a community?
          • Can an item of content exist in multiple communities?
          • Which HTML tags are supported when creating articles?
          • How are content items ranked in smart feeds?
          • Why has some content been added to an 'Orphan contents' community?
          • Why does the view count for items of content differ in different places?
          • What frame is extracted when I upload a video?
          Evidence portfolio
            Evidence portfolio FAQs
            • What is an evidence portfolio?
            • Are there any rules and permissions to be aware of when using evidence portfolios? 
            • Can I give someone who is not a manager access to another user’s portfolio?
            • How long is a user's data stored once a user becomes inactive or is removed?
            • Are there any dependencies to be aware of when using evidence portfolios?
            • What is the maximum file size when uploading files to the evidence portfolio? 
            • Can I watch videos directly in the Evidence Portfolio tab?
          Favourites
            Favourites FAQs
            • Why is a community still in my Favourites after I have left?
        Fuse Crowd
          Communities
            Community admin screen
              Configuring community settings
              • About (Community admin)
              • Content (Community admin)
              • Featured content (Community admin)
              • Bulk content operations (Community admin)
              • New topic (Community admin)
              • Delete community (Community admin)
            • Managing reported content
            • Setting up a community promotional page
            • Managing community notification settings
            • Assigning audiences to communities
            • Configuring a custom tab
            • Managing community members
            • Managing community events
          • Creating a new community
          • Public communities
          • Global community
        • The Leaderboard
        Fuse Connect
          Smart connectors
            Setting up a smart connector
              Acquiring credentials for your chosen provider
              • Go1
              • TalentLMS
              • LinkedIn Learning
              • Udemy for Business
              • Workday Learning
              • SAPSuccessFactors
            Smart connectors FAQs
            • Are there any prerequisites to setting up a smart connector? 
            • If a user completes the learning on the external provider's platform, will the completion for that item also be counted in the Fuse platform? 
            • If a user visits the content page for an external item of content, are they marked as complete?
            • Can a user comment on external content? 
            • Will content be given skills tags? 
            • If I add content to a learning plan or topic, will the completion add up to the learning plan? 
            • What happens if the content provider is down for any reason?
            • What level of IT support is required to integrate LMS and content libraries using Smart Connectors?
            • How do Smart Connectors differ from the traditional search connectors offered by Fuse?
            • How does Fuse handle ongoing updates or changes to the connected systems?
            • Can smart connectors unify completion data from multiple platforms into Fuse's analytics?
            • Do I need development resource to set up a smart connector?
            • Does Fuse integrate with self-built or niche LMS platforms or smaller content providers?
            • What happens if my organisation is already using one of the legacy search connectors and I want to switch to the equivalent smart connector for that provider?
            • How many smart connectors can I have?
          Integrations
          • Obtaining an auth token when using the API
          • Custom options in Fuse: Integrating with the API
          • Manage Users endpoint
              Manage Users endpoint (v5 and above)
                Manage Users endpoint examples (v5 and above)
                • Create user (v5 and above)
                • Create multiple users (v5 and above)
                • Update user - single user parameter (v5 and above)
                • Update User - Manager (v5 and above)
                • Lookup user (v5 and above)
                • Disable a user account (v5 and above)
                • Restore a user account (v5 and above)
              Manage Users endpoint (v4.4 and below)
                Manage Users endpoint examples (4.4 and below)
                • Create user (v4.4 below)
                • Create multiple users (v4.4 and below)
                • Update user - single user parameter (v4.4 and below)
                • Update User - Manager (v4.4 and below)
                • Lookup user (v4.4 and below)
                • Disable a user account (v4.4 and below)
                • Restore a user account (v4.4 and below)
            • User profile fields
            • API key terms
            • Response codes
            Operations about content endpoint
              Operations about content endpoint (v5 and above)
              • Posting a question using the API (v5 and above)
              • Posting a link using the API (v5 and above)
              • Posting an article using the API (v5 and above)
              Operations about content endpoint (v4.4 and below)
              • Posting a question using the API (v4.4 and below)
              • Posting a link using the API (v4.4 and below)
              • Posting an article using the API (v4.4 and below)
            Reporting integration
            • Setting up the reporting integration
          • Automated user provisioning
          • Fuse Single sign-on (SSO) support
        • Webhooks
      Fuse Analyse
        Universal Analytics
        • Accessing Universal Analytics
        • Universal Analytics dashboard
            Overview tab
            • Site Usage section
            • User insights section
            • Page views section
            Consumption tab
            • Content Analysis section
            • Content Consumption section
            • Community Consumption Analysis section
            Engagement tab
            • Community Engagement section
            • Content Engagement section
            • Engagement Analysis section
            Learning tab
            • Topics section
            • Learning Plans section
            • SCORM Courses section
            Events tab
            • Future events section
            • Waitlist Analysis section
            • Popular Events section
            • Event Summary section
            Assessments tab
            • Completed Assessments section
            • Formal Assessments section
            Surveys tab
            • Completion Analysis section
            • Surveys section
            • Survey Analysis section
            One-to-Ones tab
            • Session Analysis: Are there enough goals being set up? section
            • Session Analysis: How achievable are the goals being set? section
            • One-to-Ones section
            Observations tab
            • Observational Assessments section
            • Frequency Analysis section
          • Active Users tab
          • Engaged Users Overview tab
            • Site Usage section (Engaged Users Overview tab)
            • User Insights section (Engaged Users Overview tab)
            • Page Views section (Engaged Users Overview tab)
            • Demographic Breakdown section (Engaged Users Overview tab)
          Filtering in Universal Analytics
          • Common filters
          • Tab-specific filters
          • Custom filters
          Analyzer tool
          • Accessing the Analyzer tool
          • Analyzer tool layout
            • Title
            • Breakdowns
            • Analysis recommendations
            • Insight types
              • Donut chart
              • Combo chart
              • Pie chart
              • Treemap
              • Bullet chart
              • Table
              • Bar charts
              • Stacked Area
              • Line chart
              • Headline
              • Heatmap
              • Bubble chart
              • Column chart
              • Scatter plot
            • Filters in the Analyzer tool
            • Insight management
            • Data Catalogue
                Metrics, facts and attributes
                • Assessment folder
                • Assessment Result folder
                • Coaching/Observing Manager folder
                • Consumption folder
                • Content folder
                • Course Progress folder
                • Engagement folder
                • Event folder
                • Event Attendance folder
                • Event Occurrence folder
                • Learning - Chapters folder
                • Learning - Learning Plan & SCORM folder
                • Learning - Topic folder
                • QA Question Choice Stats
                • Observational Assessments folder
                • One-to-ones folder
                • Overview Community folder
                • Overview - Gamification folder
                • Overview Manager Info folder
                • Overview User Info folder
                • Overview User Stats folder
                • Survey folder
                • Survey Results folder
                • Technical folder
            • Metrics
            • Configuration
              • Customising the canvas
              • Customising the X-Axis
              • Customising the Y Axis
              • Changing colours
              • Customising the legend
            • Visualisation
          • Preconfigured insight templates
          • Editing an insight
          Universal Analytics Reports
          • Reports in the Consumption tab
          • Reports in the Engagement tab
          • Reports in the Learning tab
          • Reports in the Events tab
          • Reports in the Assessments tab
          • Reports in the Surveys tab
          • Reports in the One-to-Ones tab
        • Scheduling emails in Universal Analytics
        • Exporting custom KPI dashboards from Universal Analytics
        • Universal Analytics FAQs
          • Can I give someone access to Universal Analytics?
          • How often is data in Universal Analytics updated?
          • Where can I find metric definitions?
          • Can I rebrand the Universal Analytics dashboards?
          • Can I change the date and time format?
          • What do the month over month trend indicators mean?
          • Can I integrate Universal Analytics with Google Analytics or other web analytics applications on my dashboards? 
          • What is the difference between a metric and an attribute in the Analyzer tool?
          • Why does the "Learning Plan" filter on the UA dashboard group SCORM courses and learning plans together?
          • Why can't I view Universal Analytics if third-party cookies are disabled in my browser?
          • Why can't I use the GeoChart insight to visualise geographical data?
          • How many custom profile fields can be added to Universal Analytics?
          • Why are some of the profile fields hidden from the Analyzer tool?
          • How are custom date fields handled? 
          • Can I view data related to comments in Universal Analytics?
          • Can I generate reports for Digital Signatures in Universal Analytics?
          • Can I show learning plan progress for users that have access to a community?
          • Is there a separate status for users that have not yet started a SCORM course?
          • How are communities structured in Universal Analytics?
          • How do I see content created by deactivated users?
          • Why have I received a "SORRY, WE CAN'T DISPLAY THIS INSIGHT" message?
          • Why have I received a "There are too many data points to display" message?
          • Can I see data for mobile app/web logins?
          • If a user is deactivated in Universal Analytics, can other users still access their saved reports?
          • What are dummy topics in Universal Analytics?
      • Reports in Fuse
      Fuse Platform
        Authentication
          Resetting your password
          • Which countries/calling codes are supported when resetting passwords by SMS?
          Authentication FAQs
          • If the SSO attribute used to authenticate is changed (e.g., from email to username), are users automatically signed out of the platform?
          Signing in to Fuse
          • Signing in to Fuse on the browser
          • Signing in on the mobile app
        Admin Panel
          Manage users
            Personal settings
              Creating groups
              • Sharing content with groups
          • Creating a new user
          • Deactivating a user
          • Deleting a user's data from Fuse
          Imports
          • Bulk import of users tab
          • Managers and reporters tab
          • Views dataloader tab
          • Events tab (Imports screen)
            • Importing legacy event data to Fuse
          • Survey scores tab
          • SCORM courses tab (Imports screen)
              SCORM import FAQs
              • Can I change/override the status for a user who has completed a SCORM course?
              • Can I add separate columns for 'completed' and 'passed'?
              • Can I include extra columns/data when importing SCORM completion records?
              • Is 'Review mode' supported for SCORM courses in Fuse?
              • Which statuses apply to in progress SCORM courses?
        • New community
        • Audience Management
            Edit audience
            • Importing users to an audience via CSV
            Create new audience screen
              Example audiences
              • Users that have never logged in (Audience)
              • Global audience
              • Geographical location (Audience)
              • Job or department (Audience)
              • New joiners in the last 30 days (Audience)
              • New joiners in the last 60 days (Audience)
              • New joiners in the last 90 days (Audience)
            • Creating a new audience
            Audience Management FAQs
            • What is the maximum number of filters that can be added to an audience?
          Edit Learning plans
          • General tab
          • Expiry tab
          • Content tab
          • Visibility tab
          • Reporting tab
          • Survey tab
        • Edit side menu
        • Design Studio
        • Reporting
            Quick reports
            • All users report
            • SCORM report
            • Learning plan report
            • Formal assessment Q&A report
            Custom reports
            • Creating, scheduling, and sharing a custom report
            • Available custom reports
              • User report
              • SCORM report (Custom report)
              • Learning plan report (Custom report)
              • Event report (Custom report)
              • Topic report (Custom report)
              • Content report (Custom report)
              • Formal assessment report
              • Surveys report (Custom report)
              My reports tab
              • Searching and filtering the My reports list
            • All reports tab
            • Shared with me tab
              • Granting or revoking access to shared reports
            • Downloading the latest version of a report
            • Deleting a report
            • Rerunning a report
            • Editing an existing report
          • Disabling custom profile fields in reports
          • Reporting FAQs
            • Can I permanently remove custom profile fields from all reports in the platform?
            • After importing completions for a particular user, why does the Learning plans report show them as 100% complete but also as "Not started"?
            • Why does a user have a "Not started" status but they've completed 100% of the learning plan?
            • What is included in the very first report that is run when I first create a schedule?
            • Which features and tabs do I have permission to access on the Reporting screen?
          Reporting (Legacy)
          • Creating a report
          • Available reports
            • All Communities report
            • Learning plans deadline and expiry report
            • All content report
            • All events participation requests report
            • All likes report
            • All shares report
            • Learning plans completion report
            • All historic learning plan completions report
            • All views report
            • All Comments report
          • Viewing and editing reports
        • Featured content (Admin)
        • Profile custom options
        • Community mapping
        • Landing communities
        • Copy topics
        • Leaderboard (Admin)
        • Event logging
        • Admin groups
            Admin group FAQs
            • Do community admin permissions override the permissions set in admin groups?
        • Analytics
        • Site moderation
            Site moderation FAQs
            • What is site moderation?
            • Why are there no keywords listed in the Keyword detector?
            • Are there any rules and permissions to be aware of when using Site moderation?
            • Is there a way to restrict the visibility of flagged objects? 
            • Can community admins moderate content in communities in which they are not a community admin?
          Observations (Admin)
            Creating an observation
            • Creating observation questions
            • Configuring access to an observation
          Surveys (Admin)
          • Creating a survey
          • Creating a report for a survey
          • Surveys FAQs
            • How do I remove a survey from an event?
        • Scheduling
        • File Host
        • Certificates
        • Notifications (Admin)
          • Which notifications are still sent after disabling notification settings in Fuse?
        • User Defaults
        • Events (Admin)
            Creating an event
            • Attaching a survey to an event
          • Managing event occurrences
          • Changing the owner of an event
          AI configuration
          • AI Answers: Go-live checklist for admins
          • AI configuration FAQs
            • How does Fuse decide which content is used and referenced in an AI-generated answer?
            • How do I make a community searchable by AI?
            • Do I have to be a member of a specific community to see AI-generated answers in search results?
            • Can I train Fuse's AI on specific terms or a specific language?
            • How do I remove a community as a source for AI-generated answers?
            • The correct content has been added to the selected community but users don't get any AI-generated answers. Why?
      Fuse mobile app
        Navigation bar (Mobile)
          Profile (Mobile)
          • Communities (Mobile)
          • Surveys (Mobile)
          • User profile (Mobile)
          • Favourites (Mobile)
          • Change Password (Mobile)
          • One-to-Ones (Mobile)
            • Starting a one-to-one (Mobile)
            • Scheduling a one-to-one (Mobile)
            • Viewing goals from a past one-to-one session (Mobile)
            Topics (Mobile)
            • Taking a formal assessment on the mobile app
          • Observations (Mobile)
          • Events (Mobile)
          Home (Mobile)
            Post icon (Mobile)
            • Posting a question (Mobile)
            • Uploading a photo or video (Mobile)
            • Posting a link (Mobile)
            • Posting an article (Mobile)
            Social feed (Mobile)
            • Refreshing the social feed (Mobile)
            • Filtering the feed (Mobile)
            • Dismissing content from the Recommended list (Mobile)
            • Sharing an item of content (Mobile)
            • Reporting an item of content (Mobile)
            • Liking an item of content (Mobile)
            • Featured content carousel (mobile)
            • Replying to a parent comment (mobile)
        Fuse mobile app FAQs
        • Why can't I see thumbnail images on questions in the Fuse mobile app? 
        • Can admins access the Admin Panel on the Fuse mobile app? 
        • Can community admins create learning plans on the Fuse mobile app? 
        • How do I download the Fuse mobile app?
        • Why am I automatically signed out of the Fuse mobile app at regular intervals? 
        • Why can't I see the status bar on my iPhone when viewing the Fuse mobile app?
        • Can I use the Fuse mobile app on tablet-sized devices? 
        • Can a user update their profile on the Fuse mobile app?
        • Can community admins create communities on the Fuse mobile app? 
        • Why can't I see the total number of new notifications I have received on the Notifications icon?
        • Can I add thumbnails to content on the Fuse mobile app?
      Features in Beta
        Course+
        • Granting and revoking access to Course+
        • Accessing the lesson creation screen in Course+
        • Creating lessons in Course+
          • Creating a lesson in Course+ by entering instructions/prompts
          • Creating a lesson in Course+ by uploading a single source file
          • Creating a lesson in Course+ using an outline
          • Importing an existing SCORM package to Course+
          • Creating an assessment in Course+
          • Creating a lessons from a video
          • Manually creating a lesson using a blank template
        • Editing, collaborating on, and versioning lessons in Course+
        • Course+ hub
        • Sharing and publishing a lesson you have created in Course+
          • Adding a lesson to a community
          • Copying a public link to a lesson
          • Copying a review link to a lesson
          • Downloading a lesson as a SCORM package and uploading it to the platform
          • Exporting a lesson as a PDF
          • Exporting a lesson as a website
          • Embedding a lesson in an article
          • Generating a QR code for a lesson
        Widget builder
        • Custom Learning plans widget
        • Custom Topics widget
        • Custom Feed widget
        • Custom Communities widget
        • Custom Featured content widget
        • Widget builder FAQs
          • Is there a character limit for custom titles?
          • Is there a character limit on how many characters pull through from the object titles and descriptions into the widget cards?
          • I’ve copied the code, but the widget isn’t displaying correctly. What should I do?
          • Why do I only see hover states on navigation arrows with certain colours?
        Fuse Flow for Microsoft Teams app
          Installation and minimum requirements (Fuse Flow for Microsoft Teams)
          • Fuse Flow for Microsoft Teams minimum requirements
          • Installing Fuse Flow for Microsoft Teams
          • Uninstalling Fuse Flow for Microsoft Teams
          Signing in to Fuse Flow for Microsoft Teams
          • Who can access the Fuse Flow for Microsoft Teams app?
          Searching in Fuse Flow for Microsoft Teams
          • Filtering search results in Fuse Flow for Microsoft Teams
        • Viewing learning plans in Fuse Flow for Microsoft Teams
        • News feed in Fuse Flow for Microsoft Teams
        • Pinning Fuse Flow for Microsoft Teams app
        • Microsoft Teams integrations
          • Creating custom content tabs in Microsoft Teams
      Fuse Discover
        Search and AI Answers
          Keyword search
          • Knowledge Intelligence
          • Supported languages in search
          • Searching Fuse in the browser
            • Filtering search results
            • Search results cards
            • Searching in Fuse
            • Recent searches
            Searching in the Fuse Mobile app
            • Searching in the mobile app
            • Filtering mobile search results
            • Mobile search results cards
            • Recent searches on the mobile app
          • How does Fuse's search engine find and rank relevant content?
          • Learning plan visibility in search results
          • Creating content for easy discovery
          • Search integrations
            • Fuel50 integration
          • Enterprise search vs Web search
          • 3rd party search connectors
              LinkedIn Learning search connector
                LinkedIn Learning search connector FAQs
                • How is my organisation's LinkedIn data stored?
                • Does Fuse send any data to LinkedIn Learning?
                • Does the LinkedIn Learning connector cost extra?
                • Can I add LinkedIn Learning content to topics and learning plans using a link?
              Udemy for Business search connector
                Udemy for Business search connector FAQs
                • Does the Udemy for Business search connector cost extra?
                • Can I add Udemy for Business courses to topics or learning plans using a link?
            Search FAQs
            • Are there any limitations, e.g., on special characters in searches?
            • What are the differences between the legacy and new search?
            • Can I search for content in multiple languages?
            • If a video is embedded in an article, does search factor in duration for that video?
            • Can I change the colour of the search UI?
            • How is read time calculated?
            • How do I know Fuse's search is performing well?
            • Is Fuse's search engine case-sensitive?
            • Why does Fuse's search give me incorrect, irrelevant or unwanted suggestions for my searches?
          AI Answers
          • AI Answers: best practices when asking questions
          • AI Answers in Fuse Flow
          • Creating content for use with AI: readiness checklist
            • AI readiness checklist: making your Word documents AI-friendly
            • AI readiness checklist: making your PDFs AI-friendly
            • AI readiness checklist: making your PowerPoint presentations AI-friendly
            • AI readiness checklist: making your articles AI-friendly
            • AI readiness checklist: making your videos AI-friendly
            • AI readiness checklist: supported file types
            • AI readiness checklist: things to avoid
            AI Answers FAQs
            • Can I ask questions and receive AI-generated answers in Fuse Flow?
            • Why don't I get an AI-generated answer when I ask a question?
            • Why is an answer being returned that is incorrect or not relevant to the quoted source content?
            • Why don't I get an AI-generated search result even though I'm certain the source content exists?
            • I've uploaded a PDF but Fuse's AI doesn't use it to generate answers. Why?
            • When I ask a question, I receive an AI-generated answer but it's not from an expected source. Why?
            • I've asked the same question in two different languages, and i've received answers from different items of source content each time. Why?
            • I see regular search results from content embedded via iframe, such as in File Host, but it isn't used in AI-generated answers. Why?
            • How can I improve content so that it gives me better AI-generated answers?
        Fuse Flow browser extension
        • Installing Fuse Flow
        • Uninstalling Fuse Flow
        • Logging in to Fuse Flow
        • Logging out of Fuse Flow
        • Searching and asking questions in Fuse Flow
        • Filtering Fuse Flow
        • Notifications in Fuse Flow
        • Fuse Flow FAQs
          • What data is read by Fuse Flow?
          • Which browsers work with Fuse Flow?
          • Does Fuse Flow work with Linux?
          • Does Fuse Flow take up extra memory per tab?
          • Does Fuse Flow log any of my data?
          • Does Fuse Flow log any of the requests I send?
          • How do I uninstall Fuse Flow?
          • When searching in Fuse Flow, does the query run on my local device or in the cloud?
          • Can I block certain types of data/content from appearing in Fuse Flow?
          • Can I limit Fuse Flow, so that it only works on certain pages?
          • Does Fuse Flow bypass my red, white or black lists for content?
          • Can I see usage data for Fuse Flow?
        Widgets
        • Average content score widget
        • Communities widget
        • Contributions widget
        • Engagements widget
        • Events widget
        • Evidence Portfolio widget
        • Feed widget
          • Filtering the Feed widget
          • Refreshing the Feed widget
          • Liking an item of content in the Feed widget
          • Dismissing content from the Feed widget
          • Commenting on content in the Feed widget
          • Configuring the Feed widget 
        • Have they seen it? widget
        • Knowledge experts widget
        • Leaderboard widget
        • Learning plan progress widget
        • Learning plans widget
        • Live widget
        • My activity widget
        • My Content widget
        • One-to-Ones widget
        • Recently added content widget
        • Recommendations widget
        • Reportee requests widget
        • Reportees widget
        • Requests widget
        • SuccessFactors widgets
          • Prerequisite steps
          • My assigned learning widget
          • SuccessFactors widget FAQs
            • Which API requests are used by the My assigned learning widget?
        • Topics widget
        • Trending widget
        • User activities widget
        • Video from Fuse widget
        • While you were away widget
      • Navigation bar
      • Sidebar
        • Recently added content screen
        • Manager/Reportee screen
        • My Dashboard screen
        Fuse notifications
        • Notifications in the browser
        • Push notifications on the mobile app
        User profile page
          My profile page
          • Editing your profile
        • Viewing another user's profile page
  • Contact support

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